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Privacy Policy

Swinomish Casino & Lodge is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Swinomish Casino & Lodge Web site and governs data collection and usage. By using the Swinomish Casino & Lodge website, you consent to the data practices described in this statement.

Collection of your Personal Information

Swinomish Casino & Lodge collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Swinomish Casino & Lodge also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Swinomish Casino & Lodge. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Swinomish Casino & Lodge for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Swinomish Casino & Lodge Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Swinomish Casino & Lodge public message boards, this information may be collected and used by others. Note: Swinomish Casino & Lodge does not read any of your private online communications.

Swinomish Casino & Lodge encourages you to review the privacy statements of Web sites you choose to link to from Swinomish Casino & Lodge so that you can understand how those Web sites collect, use and share your information. Swinomish Casino & Lodge is not responsible for the privacy statements or other content on Web sites outside of the Swinomish Casino & Lodge and Swinomish Casino & Lodge family of Web sites.

Use of your Personal Information

Swinomish Casino & Lodge collects and uses your personal information to operate the Swinomish Casino & Lodge Web site and deliver the services you have requested. Swinomish Casino & Lodge also uses your personally identifiable information to inform you of other products or services available from Swinomish Casino & Lodge and its affiliates. Swinomish Casino & Lodge may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Swinomish Casino & Lodge does not sell, rent or lease its customer lists to third parties. Swinomish Casino & Lodge may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Swinomish Casino & Lodge may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Swinomish Casino & Lodge, and they are required to maintain the confidentiality of your information.

Swinomish Casino & Lodge does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Swinomish Casino & Lodge keeps track of the Web sites and pages our customers visit within Swinomish Casino & Lodge, in order to determine what Swinomish Casino & Lodge services are the most popular. This data is used to deliver customized content and advertising within Swinomish Casino & Lodge to customers whose behavior indicates that they are interested in a particular subject area.

Swinomish Casino & Lodge Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Swinomish Casino & Lodge or the site; (b) protect and defend the rights or property of Swinomish Casino & Lodge; and, (c) act under exigent circumstances to protect the personal safety of users of Swinomish Casino & Lodge, or the public.

Use of Cookies

The Swinomish Casino & Lodge Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Swinomish Casino & Lodge pages, or register with Swinomish Casino & Lodge site or services, a cookie helps Swinomish Casino & Lodge to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Swinomish Casino & Lodge Web site, the information you previously provided can be retrieved, so you can easily use the Swinomish Casino & Lodge features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Swinomish Casino & Lodge services or Web sites you visit.

Security of your Personal Information

Swinomish Casino & Lodge secures your personal information from unauthorized access, use or disclosure. Swinomish Casino & Lodge secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Swinomish Casino & Lodge will occasionally update this Statement of Privacy to reflect company and customer feedback. Swinomish Casino & Lodge encourages you to periodically review this Statement to be informed of how Swinomish Casino & Lodge is protecting your information.

Contact Information

Swinomish Casino & Lodge welcomes your comments regarding this Statement of Privacy. If you believe that Swinomish Casino & Lodge has not adhered to this Statement, please contact Swinomish Casino & Lodge at info@swinomishcasino.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Swinomish Casino & Lodge Mobile App

If you choose to download our mobile application, the information listed below may be collected. If you wish to change our access, permissions, or opt-out, you may do so in your device’s settings.

  • Geo-Location: We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services.
  • Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device’s Bluetooth, calendar, camera, reminders, sensors, SMS messages, social media accounts, storage, and other features.
  • Mobile Device Data: We may collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information, and IP address.
  • Push Notifications: We may request to send you push notification regarding your account or the application.

Swinomish Lodging Access Mobile App

Terms of Stay & Privacy;

Mobile check-in through Swinomish Lodging Access mobile app requires you to be 21 years or older to book and check in. Guest will receive digital key through mobile app to access reserved room(s) as needed. For additional keys stop by the Lodge Front Desk. Use of mobile key is subject to ID verification requirements via mobile & property management system.

Credit or Debit card entry is required during mobile check in process in order to authorize room, tax and incidentals. Regardless of any billing or master account arrangements, Guest is liable for any and all charges posted to your room(s). You are further liable for all damages to the room(s) caused by you or your guests/invitees during your stay. You acknowledge that your aware that the Lodge will authorize a $25.00 incidental hold per night on your credit or debit card to ensure payment for services rendered for any charges back during your stay. You acknowledge & accept the debit or credit through mobile check in process will be authorized an additional fund should the charges back exceed the initial incidental hold per night to ensure payment is secured for services rendered. The incidental hold will release after check out but can take up to 7 to 10 business days to release back to your account.

By checking the box, “Yes” or otherwise completing the mobile check-in request on Swinomish Lodging Access you (referred to as “Guest,” “you” or “your”) agree to the following terms and conditions associated with your lodge stay. You consent to the Lodge and its service providers’ privacy policies and terms of service. You acknowledge that the lodge has a contractual relationship with third party service providers who process certain information in order to provide you with services during your lodge stay and you expressly consent that the lodge may control and share with such third parties to process certain information as part of your stay including, your name, email address, phone number, scheduled arrival and departure dates, IP address and your profile picture and other Data shared through your registration for the Service via a Social Networking Site (“SNS”). The Swinomish Lodging Access app may collect user-uploaded images such as your identification card when using the app’s Mobile Check-In feature to check-in to the hotel.

 

Swinomish Text Messaging Notification

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.